After payment of services, your valuable art files will be given to you upon request. Specialized software may need to be purchased to allow your office to make any changes to the files. Logo files will be submitted to you on disk or by email in a format that will be supported by your word processor, printer, or publication. Additionally, Image Quest – Roseville will keep your files onsite for up to one year with a back up held offsite. After one year, your files may be archived and secured in a hardened facility. If the files are archived, there may be a small fee to restore them.